FAQs
Do you do custom orders?
Yes, we offer custom orders! Please feel free to reach out to us with your ideas, and we’ll work with you to create a unique piece that fits your vision..
Can I use knives on the board?
Our epoxy resin boards are designed primarily as table art, for display, or serving purposes. While they make a beautiful statement piece, we recommend avoiding cutting directly on them with knives and forks to preserve their aesthetic and integrity.
However, our all timber butcher block (end grain) boards and bread boards (long grain) are specifically crafted for food preparation and cutting. These boards are durable and ideal for daily use.
For the best care and longevity of your boards, please refer to our maintenance instructions to ensure they stay in excellent condition for years to come.
Can we see the board in person prior to ordering online?
The best opportunity to see our boards in person is at our monthly stall at the Mornington Racecourse Market, held on the second Sunday of each month. We’d love to meet you there!
Can I get my board refinished?
Yes, you can definitely have an all timber or a timber and epoxy resin board refinished.
Timber: May have deep scratches, dents, or splits and cracks. If there are major imperfections sanding filling or re-laminating will need to be attended to.
Epoxy Resin: Scratches, cracks, chips can be refurbished but the intricate patterns in the epoxy cannot be guaranteed to be replicated
Shipping
Shipping only to Australia
How long does a custom order take?
The time it takes to make a board with organic materials (like timber, leaves, flowers, coffee beans, etc.) and epoxy resin will depend on several factors:
1. Drying the Organic Materials (Timber, Leaves, Flowers, Coffee beans etc.)
Moisture Content (8-10%):
Timber: Depending on the species and thickness of the wood, achieving the right moisture content (8-10%) could take anywhere from a few days to several weeks. It’s important to let the wood dry properly to avoid warping or resin issues.
Leaves, Flowers, Coffee Beans, etc.: These materials should also be fully dried before embedding in the epoxy. Drying organic materials can take anywhere from several days to a week depending on their type and drying method.
2. Preparing the Timber
Debarking, Sanding and Shaping: The time to prepare the timber for the epoxy layer depends on the board’s size and the complexity of the surface. This can take anywhere from a few hours to a few days, depending on the amount of sanding and shaping needed.
3. Thickness of the Epoxy
Epoxy Cure Time: The thickness of the epoxy resin layer is crucial. Generally, epoxy resins cure at a rate of about 3mm per day. Thicker layers will take longer to fully cure.
For multiple layers, you’ll need to wait for each layer to fully cure before applying the next. Typically, multiple layers can add an additional 2-4 days to the overall curing time.
Environmental Conditions: Cure times depend on the temperature and humidity.
4. Intricacy of the Design
If the design is intricate (e.g., embedding flowers, leaves, coffee beans), it will require more time to arrange the materials and epoxy layers ensuring everything is positioned correctly and cured between layers. This process could take a few hours to a couple of days depending on how precise the placement needs to be.
5. Number of Epoxy Layers
If multiple layers of resin is reqired, this will also extend the overall timeline. Each layer needs to cure fully before the next can be applied. For instance:
If you are applying 3-4 layers of epoxy, each layer will require a minimum of 1-2 days for curing before you can apply the next layer.
The final finishing layer may require additional time for sanding and polishing, which could take another 1-2 days.
6. Final Curing and Polishing
Once the final layer of resin is applied, you'll need to let the board cure fully before doing any finishing work. Curing can take anywhere from 48 hours to 1 week depending on the thickness of the resin and environmental conditions.
After curing, the board will need to be sanded and polished for a smooth finish. This process can take another 1-2 days, especially if you are going for a high-gloss finish.
Can I get my purchase laser engraved?
Yes, we offer laser engraving on our products! Please contact us for more details on customisation options.
What is the durability of timber cutting boards?
Timber cutting boards, especially those made from high-quality timber are highly durable and designed for long-term use. Their longevity depends on proper care and maintenance, including regular oiling and waxing and avoiding deep cuts or excessive moisture. With proper upkeep, a timber cutting board can last for many years, even decades, while maintaining its functionality and appearance.
How do we know the size of each board?
The dimensions of each piece are clearly listed in millimetres in the product description on our website, so you can easily find the size of the board you're interested in.
What are the boards coated with?
All our boards and art pieces are initially coated with a food-safe oil, which penetrates the grain to nourish and protect the surface. Once cured, a food-safe wax is applied for additional topical protection and to enhance the overall appearance.
Why are topically applied epoxy pieces cheaper?
Why are topically applied board cheaper than deep pour boards?
Topically applied epoxy boards are generally cheaper than deep pour boards because they require less material and labor-intensive processes. Here's why:
Thickness: Topically applied epoxy boards typically have a thinner layer of epoxy resin compared to deep pour boards, which require a much thicker layer of epoxy. This means less material is used, reducing costs.
Is epoxy food safe?
Our Charcuterie boards and serving platters are not for food preparation and should not be used for cutting on.
A properly sealed surface is crucial.
Below are suggestions for easily purchased food safe board maintenance coatings
Mineral Oil is non-toxic and safe for food contact. It helps to seal the surface of the board
Beeswax is non-toxic, food-safe, and provides a natural, water-resistant finish. It’s especially good for maintaining the appearance and longevity of epoxy resin boards.
Carnauba Wax It is a hard, durable wax with a high shine, making it great for enhancing the appearance of epoxy resin. It’s food-safe and provides a protective layer that resists moisture and stains.
Coconut oil is non-toxic, food-safe, and offers a mild, pleasant scent. It helps to nourish and seal both wood and resin surfaces, preventing cracking and drying.
Pure tung oil is non-toxic and food-safe once cured. It provides a durable, water-resistant finish and enhances the natural grain of the surface.
Boiled linseed oil is non-toxic once cured and provides a durable, glossy finish. It’s often used on wooden and resin surfaces.
When choosing a food-safe wax or oil for an epoxy resin serving board, it’s important to select products that are specifically labelled as food-safe, non-toxic, and capable of withstanding frequent use. Waxes like beeswax and carnauba, along with oils like mineral oil, coconut oil, and tung oil, are excellent choices for protecting your board and maintaining its appearance while ensuring it is safe for serving food..
Returns
Please see our returns policy